Spy on Your Competitors
Written by Mustafa KhundmiriJune 21, 2012 # 9:26 am # Expert Guides, Specials # 7 Comments
Let’s face it, knowing your competition like the back of your hand is crucial. It allows you to devise a better online marketing strategy and actually improve your own standing.
Many online marketers tend to ignore competitive intelligence and miss out on ideas they could have adopted themselves. It always makes sense to understand what your competitors are doing so that you can do it better or at least do something similar.
Spying on your competition online doesn’t necessarily have to be a bad thing. In fact, it’s will help you get better returns on your investments in the long run – regardless of what you’re selling. So how do you really go about the competitor spying game?
In the following article we talk about a few things you can do to successfully do a background check on your competition.
#1: Begin with their Website
The first place that you start your little research is your competitors website. This is where you’ll find how professional they are, what kind of content they have and if they’re doing anything smart that you can add to your own site.
For example, you can analyze how they are serving their customers and if they are using any new ideas to serve them better. If you see something unique or creative, you can steal the idea and customize it for your own site. But make sure you aren’t blatantly copying anything – be original in your approach.
#2: Study their Blog’s Content
If your competitor has a blog then it’s an opportunity to learn about their content marketing strategy. Start off by subscribing to their RSS feed so that you can be regularly updated.
What you basically want to look into is how engaging their blog is and what they’re doing to differentiate themselves from others. Is the blog getting enough positive comments? How actively new posts are made on the blog? Does it have a strong readership and the required stickiness?
If you wish, you can even join the conversation with a nickname to see how they are interacting with the readers. The idea is to watch and learn so that you can get a thorough understanding of their blog.
#3: Look into their Social Media Activity
How active are they on social media? How are they using Twitter and Facebook to build and nurture relationships? What tactics are they using to leverage social media to the maximum?
There’s a lot of experimenting that you can do with social media to grow your online presence. By spying your competition, you’ll know what they are missing out on or what you can do better than them in terms of creating an engaging fanbase.
Don’t just limit yourself to Twitter and Facebook. Go beyond that and see how your competition is using other social media sites such as LinkedIn, Pinterest and Foursquare. Remember, if you want to dominate the social media scene then you will have to do something radically different from your competition.
What do you do to effectively spy and learn from your competition? Do share your experience in the comments section below!






Sometimes I prefer using the term “competitive research” as opposed to “spying”. Some how the term “spying” scares me a bit an makes me feel like I’m doing something I’m not allowed to do, like being a “peeping tom” or preparing to do something malicious.
All in all, doing competitive research is a great first step to studying competitors and see how you rank next to them. I’d recommend studying their public financial documents as well to grasp where your competitors dollars are going and where yours are, it might help stem some positive ideas or change for business – helped me.
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Thanks for the input Scott, appreciate it.
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Except for the using a nickname approach I agree. That method may come back to haunt you, as few former CEOs and executives can attest. Better off being yourself and empowering your industry or niche.
I think Jeff Bezos said it best, focus on the customer not the competition and that will keep the competition busy with focusing on you.
I agree with this. I’ve had a competitor stoop so low as to steal my site’s database and put it on server of his competing sites and spread countless lies about me to advertisers. It’s pretty sick how low some will go for money.
The article is one man’s opinion and so I take it for what it is, whether I agree or not.
If “spying doesn’t have to be a bad thing” and then you recommend “stealing” someone’s idea, how is stealing not a bad thing?
While researching a vertical and the players in that vertical is good in that it familiarizes you with others in the space, I would much rather focus my time, energies and capital toward creating and not worry spend energies worrying about what someone else does. Create and let others with that mentality follow.
Knowem is the typical tool used for scouting out where social accounts for competitors might be. Of course, you still have to check/monitor the activity on those sites – several ways to automate that.
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